HOW TO BUY FROM HERKS.COM     

1) Herks.Com uses PayPal as our third party secure payment method. We do not see or ask for your financial information.

2) You do not need a PayPal account to pay for your purchase, however, all transactions will be processed through PayPal's secure system.

3) Payment methods include: Credit & Debit Visa, MasterCard, American Express, Discover, and PayPal accounts.

4) You will receive an invoice from PayPal to complete your transaction.

5) Herks.Com will send you a confirmation email after your transaction is complete.

If you need to make other payment arrangements, send us an email or call. Buy@Herks.Com

 

SHIPPING FROM - TO HERKS.COM

1) Shipping charges are calculated at check out. They are estimated based on the weight of your purchase.
    If the actual shipping charge is less than the amount calculated at check out, the difference will be returned to the buyer's account.
    Shipping under-charges will be covered by Herks.Com up to $10.

2) Our shipping carrier is United States Postal Service (USPS), our preferred transit is Priority Mail, Domestic/International. Visit: USPS

3) Shipping duration: Domestic 3-4 days, International 6-10 days.

4) Sales tax will be calculated and added to purchases mailed to Massachusetts.

5) Prices listed on the Herks.com web site are in US dollars. Weights and measures are in metric.

6) Insurance is available for all US and International shipments.

 

RETURNS AND REFUNDS

Herks.Com takes great care in accurately representing and packaging the crystals, but sometimes things happen. If your purchase arrives in good condition but you are not completely satisfied, you may make a return within 7 days of receiving the order. To ensure a full refund, follow these steps:

1) Send us an email at ASK@Herks.Com so we expect your package.

2) Wrap each item in it's original wrapping and secure it with tape.

3) Pack it in a new shipping box the same as was sent to you. Include all original paperwork.

4) Ship to Herks.Com as printed on the return label, insuring package for full value.

5) Refund is issued to the original funding source, or credit is applied toward a different Herks.Com selection.

If your insured purchase arrives damaged or it gets lost in shipping, or your cluster arrives unglued,

please email us first:ASK@Herks.Com